Time Tracking Workflow
When completing a task, and marking it To Verify in Youtrack, it is important to properly document the changes made. This not only keeps yourself organized, and ensures you were thorough in completing the task, but it also makes it easier for your supervisor to verify it.
To aid in documenting your Youtrack tasks for verification, please verify that you have done the following:
Comment
Comment how the issue was resolved. This may include things you discovered, things you tried but didn't work, and an explanation of what your final solution was.
Feel free to include screenshots, if you feel it would aid in the verification process.
Automation Number
Please include the automation number that was run as part of the testing.
Follow-Up
Mention if there was a follow-up with the person that reported the issue. Did you follow-up in-person? Over the phone? Email?
Track Time
Don't forget to mark the time you spent resolving the ticket. Time spent documenting the ticket should also be included in your tracked time.
Done
Once everything above has been documented you are clear to mark the task To Verify.